Product documentation

Configure Prepacity with a dependable source of truth.

Structured reference material for onboarding, schedules, workload, rules, integrations and day-to-day operations.

resources / docsPrepacity
Documentation map

From connection to live booking

01

Set upConnect a store and import the catalogue

02

ConfigureModel fulfilment, workload and rules

03

OperateManage bookings, changes and reports

Built for useful answersConcepts are introduced in plain language, while reference pages preserve the exact fields, states and platform behaviour needed for reliable implementation.
Browse by topic

Find the context behind the configuration.

01

Get started

Create an organisation, connect a commerce store, import products and place a safe test order.

02

Availability engine

Reference schedules, exceptions, workload formulas, resource pools and rule evaluation.

03

Platform connections

Install, configure and troubleshoot Shopify, WooCommerce, Magento and OpenCart connectors.

04

Operations and API

Understand bookings, status workflows, exports, webhooks, API keys and audit history.

Curated collection

Documentation organised around the product lifecycle.

Start with onboarding, then go deeper into the exact settings, states and integration behaviour you need.

Start here

Onboarding and first test booking

Connect your store, configure one location and validate the complete customer journey.

Read resource
Core reference

Schedules, slots and exceptions

Define recurring service, special dates, cut-offs, lead times and availability states.

Read resource
Technical reference

Webhooks and connector health

Understand signed events, retries, reconciliation and safe failure behaviour.

Read resource
Designed for confident decisions

Precise enough for developers. Clear enough for operators.

Concepts are introduced in plain language, while reference pages preserve the exact fields, states and platform behaviour needed for reliable implementation.

  • Searchable product concepts
  • Step-by-step installation paths
  • Exact setting and state references
  • Troubleshooting and recovery guidance
Next resource collectionHelp centre
Put the guidance into practice

Build availability around the work your team can actually do.

Connect a store, model a few products and test a capacity-aware booking during your 14-day trial.