Policy-safe rescheduling
Respect lead times, zones, products, remaining capacity and the merchant’s rescheduling window.
Customer self-service
Let customers change plans without breaking yours.
Give every customer a secure portal to view, reschedule or cancel—within your policy and only into slots that fit their order.
Why it mattersThe old booking stays untouched until the new slot is successfully reserved, updated and synchronised.
Built for real operations
Control the details without adding complexity.
Secure access
Send an expiring customer link without requiring an account or exposing internal data.
Useful order details
Show the booked slot, location, pickup or delivery instructions and calendar controls.
Automatic communication
Send branded confirmations when a booking changes or is cancelled.
How it works
From configuration to a reliable fulfilment plan.
Customer opens their link
A secure page shows the current booking and available actions.
Prepacity checks every option
Only compatible slots with enough workload capacity are offered.
Everyone stays in sync
The booking, commerce platform and notifications update together.
Designed to scale with you
Less back-and-forth. The same operational safeguards.
Customers get freedom to change while your team keeps control of cut-offs, capacity and fulfilment policy.
- Reschedule and cancellation windows
- Add-to-calendar support
- Editable fulfilment instructions
- Atomic capacity transfer
Start with your real workload
Turn capacity into availability your customers can trust.
Connect your store, model a few products, and place a capacity-aware test order in your 14-day trial.