Collect with purpose
Use only the personal and operational information needed to provide, secure, and support the service.
Trust, written clearly
The details behind a dependable promise.
Explore how Prepacity handles privacy, service terms, security, and merchant data processing—grounded in the way the product actually works.
Prepacity trust frameworkClear responsibilities. Purposeful data. Layered protection.The practical standard
Prepacity should process enough information to keep fulfilment reliable—without turning an operations platform into an unnecessary store of personal data.
Legal centre
Start with the document that answers your question.
Each page uses plain language and links the policy back to practical product controls and responsibilities.
01
Privacy
This notice explains what Prepacity collects, why we use it, how long we keep it, and the choices available to merchants, users, and their customers.
Read privacy →02Terms
These terms set the baseline rules for using Prepacity’s website and services. An order form or separately signed agreement may add to or replace parts of them.
Read terms →03Security
Prepacity’s security approach focuses on operational records, customer fulfilment details, user access, and the connector secrets that link commerce platforms.
Read security →04Data processing
This summary explains how Prepacity handles merchant customer and order data as a service provider. Contractual data-processing terms are available for eligible customers.
Read data processing → Our approach
Four commitments that connect policy to product.
Protect every layer
Apply controls across identity, applications, infrastructure, integrations, and data.
Keep control visible
Support retention settings, export, deletion, erasure, consent, and audit workflows.
Explain responsibilities
Make the roles of Prepacity, merchants, users, platforms, and service providers easier to understand.
A useful starting point
Plain-language information, backed by your agreement.
These pages explain Prepacity’s standard approach. Your order form, data processing agreement, or another signed agreement controls where its terms differ.
Request contractual information → Continue your review
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